Shipping policy
Thank you for visiting and shopping at Sizonic. We are committed to delivering your order accurately, safely, and on time.
🛍️ Order Processing
All orders are processed within 1–3 business days (Monday–Friday), excluding weekends and public holidays.
Once your order is confirmed, our fulfillment team carefully prepares and packs your items to ensure they arrive in perfect condition.
🚚 Delivery Timeframe
- Standard Shipping: 7–12 business days — $4.99
Delivery timeframes apply to business days only and do not include weekends or public holidays. Shipping times are estimates and may vary due to weather conditions, holidays, or carrier delays.
📦 Shipping Details
- Order Cut-Off Time: 5:00 PM (Eastern Time)
- Handling Time: 1–3 business days
- Transit Time: 7–12 business days
- Shipping Area: United States only
Orders placed after the daily cut-off time will be processed on the next business day.
📮 Shipping Carriers
We partner with trusted carriers including:
- United States Postal Service (USPS)
- FedEx
- United Parcel Service (UPS)
to ensure safe and reliable delivery.
🔎 Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.
✔️ Address Accuracy
Please double-check your shipping information before placing your order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
✏️ Order Changes or Cancellations
If you need to modify or cancel your order, contact us as soon as possible. Changes may not be possible once the order processing has begun.
🛡️ Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at support@sizonic.store. We will work with the carrier to resolve the issue or arrange a replacement if necessary.
🔁 Returns & Exchanges
Please visit our Return Policy page for full details regarding returns and exchanges.
📍 Contact Information
Head Office
276 5th Ave #704
New York, NY 10001
United States
Warehouse & Fulfillment Center
3955 Central Ave
Chino, CA 91710
United States
📧 Email: support@sizonic.store
📞 Phone: +1 (315) 202-9675